Tapestry Software Suite     

211 and I&R
Disaster Management
Homeless Management
Volunteer Management
Case Management
Donor Outreach
Elder Care
Foster Care
Job Bank
Job Training
Progress Plans
Resumes and Portfolios
Youth Opportunities

Breakthrough Communities

211 and I&R

Tapestry is designed from the ground up for 2-1-1 and information and referral specialists.  Intake screens are flexible, response time is lightning fast, and the tools to add, edit, manage, and publish your resource directory are truly powerful, and dare we say, fun to use.

Specialists in data exchange, we were the first to support the AIRS XML data exchange protocol, and are current to the most recent version, 2.7.  Most importantly, Tapestry includes specialized tools for use by call center operators, other tools for public users, still other tools for Agency and Program staff--all designed to give the right tool to the right user.  No compromises.

New for 2007, Tapestry includes a Form Designer that allows groups of similar organizations to create the intake and client management screens that they need--yet still work alongside other organizations, on the same Tapestry system, using their own client intake processes.

Reporting? We provide four levels of reporting: web master reports so you can see when your information is accessed most frequently and where your traffic comes from; system reports so you can see, for example, every keyword that has ever been searched, call operator and case management reports for detailed client specific information, and a newly enhanced export data wizard that allows you to access, manipulate, arrange, and report out on every piece of information in your system (no technical skills required).

What makes Tapestry different? Our attention to multi-agency collaboration and the integration of volunteer, contribution, calendar, messaging, document management and so much more.  Yours will no longer be a stand alone 2-1-1 system, but rather the hub of information for your community or state.  You can turn on the modules you need for everyone, or provide just the right tools, agency by agency.

What makes Tapestry sustainable?  Its low cost and built-in site builder and portal tools.  With these you can fundamentally alter the entire structure of your system as your needs change over time, and you can do this for each partner or agency individually or collectively.  In addition, you can alter the look and feel of the system and deploy its modules as integrated components of other existing web sites.  A complete, flexible, cost-effective and sustainable system.

Finally, Tapestry's technical core is literally second to none.  Selected by organizations such as the American Red Cross and the U.S. Department of Homeland Security, we will demonstrate how we can provide the capacity and security to meet your needs.