1-877-VSN-LINK 1-877-876-5465

211 Software

Overview

VisionLink’s CommunityOS® supports 211 centers nationwide, providing a unique software platform that handles resource directories, AIRS standards, flexible profiles, efficient partnering, and more. From small call centers to unified state-wide solutions, CommunityOS provides a reliable platform for integrated 211 service.

Overview

VisionLink’s CommunityOS® supports 211 centers nationwide, providing a unique software platform that handles resource directories, AIRS standards, flexible profiles, efficient partnering, and more. From small call centers to unified state-wide solutions, CommunityOS provides a reliable platform for integrated 211 service.

  • Coordinate Care

    CommunityOS is built to network 211 community resources on a single platform. On a local scale, call centers are using CommunityOS to quickly build a 211 directory connecting callers with the right organizations. On a larger scale, 211 of Texas and other states use CommunityOS as a powerful statewide system to coordinate social services.

  • Maximize Resources

    Our mission with CommunityOS is to make providing assistance more efficient. Rather than using separate pieces of software for each program, coordinate 211 community resources from one powerful, flexible platform. Agencies across the country are saving money by connecting their 211 infoline with elder care programs, shelters, volunteer opportunities, and other services, all with CommunityOS.

  • Measure Impact

    Our software is delivered with built-in reporting tools that you can use to create automatically-updating online reports, including the aggregate activity of your 211 infoline. Drawing from the work you do by agency, by program, and by funder, you can tell the story of your organization’s impact.

  • Engage Partners

    Our software is designed from the ground up to facilitate strong partnerships. With a flexible system of personalized accounts and sub-portals, CommunityOS allows each organization to maintain its own data and services while choosing how to share the right information when appropriate.

  • Single Agency

    As an organization running a single 211 infoline, use CommunityOS to run caller intake, a 211 directory, geospatial mapping, and a variety of other internal tools.

    Single Agency

    One comprehensive solution for your organization

    LEARN MORE

  • Multi Agency

    The CommunityOS platform is perfect for multi-agency collaboration, allowing agencies to share 211 community resources and costs while maintaining independent workflows and contracts.

    Multi Agency

    Plus, the ability to collaborate with partners

    LEARN MORE

  • Cross Sector Partnerships

    CommunityOS is used to coordinate resources and information among 211 centers, disaster response agencies, government agencies, and other social services on a solid, proven platform for large-scale humanitarian work.

    Cross Sector Partnerships

    Plus, multi-purpose solutions for the entire community

    LEARN MORE

  • Foundations & Funders

    CommunityOS keeps funders up to date with real-time reporting modules, displaying your impact on clients, services, and programs. Track resources by funder, measure outcomes, and share best practices.

    .

  • Nonprofit Organizations

    Partnering and sharing information with 211 centers dramatically improves your ability to reach people in need. CommunityOS provides the platform for these links in the community fabric.

  • Government Agencies

    By working more efficiently with 211 centers, government agencies can direct people to the right services at the right time, referring callers to government services when appropriate.

  • Outside the Box

    Some of our 211 customers have built data feeds with local hospitals, while others can now deploy offline digital directories via thumb drives. CommunityOS opens revolutionary possibilities for every organization we work with.