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Arizona 2-1-1 Information Center Celebrates
July 11, 2006
Boulder, Colo. - July 11, 2006 - VisionLink joins in the celebration of Arizona 2-1-1 Information Network's one-year anniversary on June 29, 2006. VisionLink's Tapestry program allows the state of Arizona to provide up to the minute information on disaster relief organizations, road closures due to natural disasters, and health and human services, among other information.
Tapestry is VisionLink's first product and its most successful due to the wide range of options it supports. Ranging from 2-1-1 and Information & Referral services to Homeless Management, Tapestry allows various organizations and agencies across the nation to communicate efficiently, effectively, and quickly.
VisionLink's products are developed with room for flexibility to match the needs of each client, allowing personalization on each website. With its consultation program and technology support, VisionLink covers all grounds before and after the sell.
The government of Arizona realized the potential with Tapestry and has developed a 2-1-1 system, which utilizes multiple services within the program. "The benefit of integrating social service and disaster preparedness information is that through regular use, the information is kept fresh and available and people know where to look for it," says Douglas Zimmerman, president of VisionLink. Combining social services with disaster preparedness places the important emergency information in one spot for ease of use and access.
When the fire season hit in Arizona Tapestry allowed both citizens and public helpers to call in a centralized network to receive the most up-to-date information about road closures, evacuation plans, and other helpful information. After Hurricane Katrina hit the 2-1-1 networks helped find people who had been relocated to Arizona more efficiently.
With its rapid success in the first year, serving over 200,000 people, the next step in the Strategic Planning process is to be implemented. This involves the set-up of statewide call centers to help citizens every day, outside of disasters and emergencies. Mr. Zimmerman claims "the agile, responsive technology that serves as the basis for the information system and Web site is the ideal platform for future stages of development." The accomplishment of such an innovative networking system shows VisionLink's dedication to its clients, society, and the future of the industry.
