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Tapestry and LifeNet's Suicide Prevention Hotline Call Center featured on NBC's Today Show

February 21, 2008

Boulder, Colorado -- February 20, 2008 "Suicide rates are soaring among middle-aged people in America, " says Dr. Nancy Snyderman, NBC Chief Medical Editor for the NBC Today Show. LifeNet, a suicide prevention hotline and crisis intervention program, is working hard to address this issue. Their solution is to provide convenient 24/7 telephone access to people in crisis and also to refer people to appropriate treatment resources. Tapestry software is helping them do so.

Counselors at LifeNet's Suicide Prevention Hotline in New York City are doing whatever they can to save lives. LifeNet's call center, one of 128 centers around the country that comprise the National Suicide Prevention Lifeline Network, uses Tapestry software solutions by VisionLink to assist those in crisis situations. Using the Online Support Assistant module, the call response team tracks calls and provides much needed resources.

MHA of NYC Associate Executive Director Gerald McCleery says, "Mental health crises do not happen on a planned schedule. Having trained counselors just a phone call away, available around the clock, seven days week helps us to respond to needs whenever they occur. It is important that we have a comprehensive, searchable resource directory at our fingertips in these situations. Tapestry provides us with that capacity."

LifeNet is a program of the Mental Health Association of New York City (MHA of NYC). MHA of NYC is a private, not-for-profit organization that works to change attitudes about mental illnesses, improve services for children and adults with psychiatric disabilities, and promote mental health in the community through its direct service programs. LifeNet is MHA of NYC's award-winning crisis, information and referral hotline.

VisionLink is the leading provider of community resource management systems. VisionLink offers advanced software, sophisticated training, and effective consulting services with expertise in the social services, disaster, employment, and education sectors. Visit www.visionlink.org for more information on VisionLink and the Tapestry Software Suite.

To view the complete movie clip from NBC Today Show,February 20,2008 (The video clip starts with an NBC television commercial): http://www.msnbc.msn.com/id/21134540/vp/23249610#23249610


For information about Tapestry: www.visionlink.org or
Contact: Cindi Haugh, VP of Business Development, VisionLink
Phone: 303.402.0170
Email: haugh@visionlink.org

For Information about MHA of NYC: www.mhaofnyc.org
Contact: Dr. Gerald McCleery, Associate Executive Director, Mental Health Association of NYC/Link2Health Solutions
Phone: 212.614.6305
Email: g_mccleery@mhaofnyc.org

For information about the National Suicide Prevention Lifeline
www.suicidepreventionlifeline.org
Contact: Dr. John Draper, Director, National Suicide Prevention Lifeline
Phone: 212.614.6309
Email: jdraper@mhaofnyc.org

For information about LifeNet:
Contact: Dr. Gillian Murphy
Phone: 212.614.5732
Email: gmurphy@mhaofnyc.org


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