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CommunityOS Software

 

Our Vision

We are driven by the idea that we all work better by working together. Your work is more effective, outcomes are more substantial, and resources are leveraged more efficiently with CommunityOS®. You can manage the clients you serve, coordinate the assets and resources you provide, communicate well with your partners, funders, board, volunteers, and staff, and build the reports to demonstrate your success with one integrated solution.

"CommunityOS is a powerful software platform used by 50,000 humanitarians across the world to coordinate services, work together, and help people in need."

 

Working With Partner Agencies

CommunityOS supports multiple programs and agencies on the same platform, while giving each department or entity its own customized tool set. This is the best of both worlds: built to sustain partnerships, but giving each partner the tools customized to their own needs and workflow. Integrated software brings down costs, makes partnerships easy, and maintains privacy.

A single instance of CommunityOS is the perfect backbone of a cross sector, community-wide initiative. Use it for a 211 or information and referral program, while also supporting homeless management, elder care, and tax assistance programs. Or use it to coordinate volunteers for several agencies, while also helping disaster relief agencies plan for and respond to a crisis. Regardless of how you choose to leverage the resources in your community, CommunityOS ensures that you can become a hub for community services.

 

VisionLink® Support

We offer some of the best support in the industry, working interactively with our customers to design new features and review emerging strategies in the field. Our Help Desk is staffed by real people who know what they are doing and understand your work. We respond to more than 95% of all inquiries in a single day at higher than a 95% satisfaction rate. In addition, we have a Jump Start team to help you get your system running quickly, building on our decades of experience in meeting the needs of interconnected organizations.

 

Getting Started

This all starts with an email or a phone call. We would be more than happy to chat about your ideas, the technology you need, or consulting for your organization. We can set up a demonstration, or you can talk to our consulting team to decide how we can help you meet your goals.

Often, it makes sense to see an online solution. You can request a demo or talk to some of our customer-partners who can describe how we have supported their work over the years. We can set up a prototype, demonstrating how we can meet your specific needs.

Once we start working together, our Jump Start team listens to you and helps to build a system supporting your vision. Our Help Desk and Training teams will be there for you every time you have a question, and our Strategic Advantage team can help you define the benchmarks of success, work with your partners, and implement your work successfully.

We are a group of humanitarians helping forward-leaning leaders get their work done better. Whether you need a small but important next step or a comprehensive solution, let’s get in touch to see how we can work better by working together.